Shipping policy

Shipping Policy

Effective Date: June 7, 2026

Thank you for shopping with Creed Body Care. We are committed to providing reliable shipping and delivery services for all our customers. Please review our shipping policy carefully before placing an order.

Contact Information

Store Name: Creed Body Care
Email: motasemklaibi@gmail.co

Order Processing Time

Orders are typically processed within 1–5 business days after payment has been successfully received.

Processing times may be longer during:

Holidays
Peak shopping seasons
Promotional events
Unforeseen supply chain delays

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information when available.

Shipping Destinations

We currently ship to most countries worldwide. Shipping availability may vary depending on local regulations, carrier restrictions, and product availability.

If we are unable to ship to your location, you will be notified before your order is fulfilled.

Estimated Delivery Times

Estimated delivery times vary depending on your location and shipping method.

Standard International Shipping

United States: 7–15 business days
Canada: 7–15 business days
United Kingdom: 7–15 business days
Australia: 8–18 business days
Europe: 7–18 business days
Other International Locations: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping rates are calculated at checkout based on:

Destination
Package weight
Product type
Available shipping methods

Any applicable shipping fees will be displayed before payment is completed.

Tracking Information

When available, tracking information will be provided via email after your order has shipped.

Please allow up to 72 hours for tracking information to become active within the carrier's system.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Delayed Deliveries

While we strive to ensure timely delivery, delays may occur due to:

Customs inspections
Weather conditions
Carrier disruptions
High shipping volumes
International transportation issues

Creed Body Care is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the package is returned or lost, additional shipping charges may apply for reshipment.

Lost or Missing Packages

If your package appears lost or has not arrived within the expected delivery timeframe, please contact us at motasemklaibi@gmail.com.

We will work with our fulfillment partners and shipping carriers to investigate the issue and determine an appropriate resolution.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and provide:

Your order number
Photos of the damaged item
Photos of the packaging

We will review your claim and provide a suitable resolution, which may include a replacement or refund.

Multiple Shipments

Orders containing multiple items may be shipped separately depending on product availability and warehouse locations. In such cases, you may receive multiple tracking numbers and deliveries.